Printer Problems

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www.americaninkjetsystems.com

 

 FAQ

  • My printer takes several cleanings to get all the heads nozzles to fire. This is only happening recently.
  • When the printer is used for several years and has not been cleaned, the capping station pad maybe gummed which prevents proper suction. The wiper may also be warn thus preventing cleaning. Here are the remedies:
  • Run cleaning fluid through the system.
  • Replace the wiper.
  • If these two actions do not improve the nozzle cleaning, change the capping station. You need fresh capping pads.
  • I have used the same ink for years and now I am having constant drop outs. What can I do to get my printer to work as it use to?
  • The dampers could be dirty. There is a damper for each color Nozzle. A damper has the function of filtering the ink as well as acting as a small reservoir. Inside the damper is a stainless steel mesh filter. If it becomes dirty it will prevent ink flow and cause drop out. Dampers should be changed once a year.  
  • I getting banding on my printer with certain papers. What is the cause and can I fix it?
  • Paper thickness can effect banding. The thicker the paper or media, the greater the forward feed movement. This may leave a gap. You may need to alter the feed compensation.
  • For Epson Printers: You may need to reduce the Platen Gap, Paper thickness, and or height setting. You may need to adjust each one until you find the right combination. 
  • I getting banding on one of my printers, but not on the other. The nozzles are all firing.
  • Here are the reasons that cause banding in this situation. Each printer may need to be tweaked differently.
  • Make sure you can assess whether it is just one color or are all of the heads banding. If it is just one color, look carefully at the nozzle pattern of that head. All nozzles can fire, but they may be deflecting which alters the angle of ink pattern. This problem may be fixed by running cleaning fluid through the head. If this is the case and cleaning fluid does not work, replace the head.
  • Check the height settings. Increased head height will cause banding. Try lowering the head. As the head height is increased the dot pattern becomes more erratic and elongated. The dots may not be sufficiently wide to fill in between each pass.
  • Check the feed compensation. You may need to reduce the feed compensation. Each new printer, driver, and rip software should have a control for forward movement.

To contact us

American Imaging Corp.
32 Broadway
Hillsdale, NJ 07642
201 753-4600

To Order Parts:
aicorder@americaninkjetsystems.com


For Support
doccolor1@aictech.us